Skyrocket Broadband Support

Welcome to the Skyrocket Broadband Support Center. We are dedicated to providing reliable and fast internet service. If you need help, explore our guides or contact our support team.

📌 Frequently Asked Questions (FAQs)

Find quick answers to common issues. Visit on our FAQs page

1. How do I check my internet speed?

Visit Speedtest by Ookla to check your current internet speed.

2. How can I pay my bill online?
  • Log in to your account on our website.
  • Go to the "Billing" section.
  • Select a payment method (UPI, Net Banking, Debit/Credit Card).
  • Complete the transaction securely.
3. What should I do if my internet is slow?
  • Restart your router and modem.
  • Ensure no large downloads or streaming services are consuming bandwidth.
  • Check for any local outages on our Network Status Page.
  • Contact our support team if the issue persists.
4. Contact Our Support Team

We offer multiple support options to help you.

5. Troubleshooting Guide

Follow these steps if you're facing connectivity issues:

  1. Check if all cables are securely connected.
  2. Restart your router by unplugging it for 10 seconds and reconnecting.
  3. Ensure no device is overloading your network.
  4. Use a wired connection for a stable connection.
  5. Still facing issues? Contact our technical support team.
6. Service Maintenance & Updates

Stay updated with scheduled maintenance and service alerts. Visit our Network Status Page for real-time updates.

7. Upgrade Your Plan

Looking for higher speeds or better data limits? Check our latest plans and upgrade easily.

8. Security & Privacy

Your online security is important to us. Follow these tips to stay safe:

  • Use strong passwords for your WiFi and online accounts.
  • Enable two-factor authentication wherever possible.
  • Beware of phishing emails and messages.
9. Visit Us

Our customer service center is open for walk-in support:

  • Address:B-210, Roman Court, Sushant City, Kundli, (131028)
  • Business Hours: Monday - Sunday, 9 AM - 6 PM

Thank you for choosing SkyRocket Broadband. We are committed to providing the best customer experience. 🚀